ITSS

I had the opportunity to meet with the ITSS Team to learn about how they use the Student Information System, and to discover their needs that they may have in the kind of data reports that they might need to pull from a potential system.

As with each of these sessions, I presented them with this slidedeck:



And here was their wish list and particular items of note:

• Reports - Stock & Custom ease of creation
• Scheduled / automated reports of students
• Open API
• Want to do own tests /benchmarking of tracing data center path during testing phase
• Benchmark data use
• LDAP 
• Bad connection tolerance
• Offline mode? Notification of such
• Test with specific users
• Scheduled backups and restoration process
• Email - through their relay or ours
• Cached version of user credentials Search features and usability
• Emails - personal library of groups
• Create your own groups
• Integration with GSuite or O365
• Mass notification 
• Voice recognition
• Readily available support
• Contractors available?
• Mapping path for custom reports
• Common naming structures
• Support - Use of Content Delivery Network (CDN) or through own
• Providing names and IP addresses to get through filters
• Notifications when changes are made (like IP addresses, etc.)